Unhappy Bride to Banquet hall: “Can we go into the banquet hall the day before to decorate it? We are getting married on a Friday and assume no one will be using it on Thursday or Wednesday. Can we go in then?”
Banquet hall to Unhappy Bride: “If there are no functions booked you can come in the night before.” The end.
Really? What did I say to you in my email? Do you plan on telling me whether someone else is using the freaking room or not? How about actually answering the question? Answering the phone would be nice too.